{"id":5031,"date":"2025-01-09T20:28:23","date_gmt":"2025-01-10T02:28:23","guid":{"rendered":"https:\/\/quintalayedra.com\/privacy-policy\/"},"modified":"2025-11-04T00:06:59","modified_gmt":"2025-11-04T06:06:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/quintalayedra.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading has-huge-font-size\">1. Who are we?<\/h3>\n\n<p><strong>Quinta La Yedra<\/strong> (\u201cwe\u201d) operates the site <strong><a href=\"https:\/\/quintalayedra.com\/en\/\">https:\/\/quintalayedra.com<\/a><\/strong> (the \u201cSite\u201d). You can contact us at <strong><a>hola@quintalayedra.com<\/a><\/strong> or by mail at <strong>Pedro Mar\u00eda Anaya s\/n, Barrio La Sierra, Mineral del Chico, Hidalgo, 42120, Mexico<\/strong>. <\/p>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">2. Personal information we collect<\/h3>\n\n<p><strong>a) Device information<\/strong> (collected automatically): IP, browser type\/version, language, time zone, URLs visited, referral, interaction with the Site, and cookies\/identifiers on your device.<br\/><strong>b) Order\/reservation information<\/strong>: name, email, phone number, dates of stay, number of guests, billing\/shipping address (if applicable), payment method, guest comments, and any information you provide to us in forms.<br\/><strong>c) Communications<\/strong>: responses to emails\/forms, waiting lists, and subscriptions.<\/p>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">3. Cookies and similar technologies<\/h3>\n\n<p>We use cookies and related technologies to make the Site work and for statistics\/marketing (if you accept). The main categories are: <\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Strictly necessary<\/strong> (e.g., WordPress session cookies and the MotoPress booking engine to remember dates, guests, and booking cart).<\/li>\n\n\n\n<li><strong>Functional<\/strong> (e.g., language preference of <strong>WPML<\/strong>). <\/li>\n\n\n\n<li><strong>Analytics<\/strong> (e.g., <strong>Google Analytics 4<\/strong>: _ga, _ga_*, _gid). <\/li>\n\n\n\n<li><strong>Marketing<\/strong> (e.g., <strong>Meta Pixel\/Google Ads<\/strong>, if active). <\/li>\n<\/ul>\n\n<p>You can manage your consent from the cookie banner and in your browser settings. (If you wish, we publish a <strong>Cookie Policy<\/strong> with the updated technical details). <\/p>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">4. How do we use your information?<\/h3>\n\n<ul class=\"wp-block-list\">\n<li><strong>To provide the service<\/strong>: manage reservations, payments, billing, and related communications.<\/li>\n\n\n\n<li><strong>Security\/fraud<\/strong>: basic verification (for example, using IP to detect abuse).<\/li>\n\n\n\n<li><strong>Customer service and support<\/strong>: respond to messages and requests.<\/li>\n\n\n\n<li><strong>Site improvement<\/strong>: aggregated usage statistics (Analytics).<\/li>\n\n\n\n<li><strong>Marketing<\/strong>: only with your prior consent (e.g., waiting list, newsletter, or targeted advertising).<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">5. Payments<\/h3>\n\n<ul class=\"wp-block-list\">\n<li><strong>PayPal<\/strong>: when you pay with PayPal, the <strong>processing occurs in PayPal<\/strong>; we receive confirmations and transaction metadata, we <strong>do not store<\/strong> your card number. Review their policy: <a>https:\/\/www.paypal.com\/webapps\/mpp\/ua\/privacy-full<\/a>. <\/li>\n\n\n\n<li><strong>Bank transfer \/ offline payment<\/strong>: we record the amount, date, and proof associated with your reservation.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">6. Legal basis (if you are located in the EU\/EEA)<\/h3>\n\n<p>We process data for: <strong>performance of a contract<\/strong> (your reservation\/purchase), <strong>legitimate interest<\/strong> (security, service improvement), and\/or <strong>consent<\/strong> (analytics\/marketing). You can withdraw your consent at any time. <\/p>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">7. Data sharing<\/h3>\n\n<p>We share data with <strong>data processors<\/strong> necessary to operate:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Web hosting\/IT<\/strong> (hosting, email).<\/li>\n\n\n\n<li><strong>MotoPress Hotel Booking<\/strong> (reservation software on our own site).<\/li>\n\n\n\n<li><strong>Analytics\/marketing<\/strong> (Google Analytics 4; Meta Ads if active).<\/li>\n\n\n\n<li><strong>Payment gateways<\/strong> (PayPal).<br\/>They only share\/use data according to our instructions or their own legal obligations. We may also disclose information to comply with laws, authority requirements, or defend rights. <\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">8. International transfers<\/h3>\n\n<p>Our providers may operate in other countries (e.g., United States). We implement reasonable measures to protect your information in accordance with applicable regulations. <\/p>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">9. Retention<\/h3>\n\n<p>We retain reservation and billing data for the <strong>fiscal\/commercial periods<\/strong> applicable in Mexico and, afterwards, we delete or anonymize them. Marketing data is retained <strong>until you withdraw your consent<\/strong> or request to unsubscribe. <\/p>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">10. Your rights<\/h3>\n\n<p><strong>Mexico (LFPDPPP):<\/strong> you can exercise <strong>ARCO<\/strong> (Access, Rectification, Cancellation, and Opposition), as well as revoke your consent.<br\/><strong>EU\/EEA:<\/strong> in addition, you can request <strong>limitation<\/strong> and <strong>portability<\/strong> and file a complaint with your local authority.<br\/>To exercise them, write to <strong><a>hola@quintalayedra.com<\/a><\/strong> with the subject \u201cData rights \u2013 Quinta La Yedra\u201d, indicating your request and a means of identity verification.<\/p>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">11. Interest-based advertising (if active)<\/h3>\n\n<p>You can manage personalized ads on:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Facebook: <a href=\"https:\/\/www.facebook.com\/settings\/?tab=ads\">https:\/\/www.facebook.com\/settings\/?tab=ads<\/a><\/li>\n\n\n\n<li>Google: <a href=\"https:\/\/adssettings.google.com\/authenticated?hl=es\">https:\/\/adssettings.google.com\/authenticated?hl=es<\/a><\/li>\n\n\n\n<li>Bing: <a href=\"https:\/\/about.ads.microsoft.com\/es-es\/recursos\/directivas\/anuncios-personalizados\">https:\/\/about.ads.microsoft.com\/es-es\/recursos\/directivas\/anuncios-personalizados<\/a><br\/>More options: <strong>Digital Advertising Alliance<\/strong> <a href=\"https:\/\/optout.aboutads.info\/\">https:\/\/optout.aboutads.info\/<\/a> and <strong>Your Online Choices<\/strong> (EU) <a>https:\/\/www.youronlinechoices.eu\/<\/a><\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">12. \u201cDo not Track\u201d Signals<\/h3>\n\n<p>We currently do not respond to browser <strong>DNT<\/strong> signals, because there is no consistent industry standard.<\/p>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">13. Minors<\/h3>\n\n<p>The Site is not directed at <strong>minors under 18 years of age<\/strong>. We do not deliberately collect information from minors; if you believe that a minor has provided us with data, contact us to delete it. <\/p>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">14. Security<\/h3>\n\n<p>We apply reasonable technical and organizational measures (HTTPS, access controls, good hosting practices). No method on the Internet is 100% foolproof. <\/p>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">15. Changes to this policy<\/h3>\n\n<p>We may update it to reflect operational, legal, or regulatory changes. We will publish the current version with the update date. <\/p>\n\n<h3 class=\"wp-block-heading has-huge-font-size\">16. Contact<\/h3>\n\n<p><strong>Email:<\/strong> <a>hola@quintalayedra.com<\/a><br\/><strong>Address:<\/strong> Pedro Mar\u00eda Anaya s\/n, Barrio La Sierra, Mineral del Chico, Hidalgo, 42120, Mexico.<\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Who are we? Quinta La Yedra (\u201cwe\u201d) operates the site https:\/\/quintalayedra.com (the \u201cSite\u201d). You can contact us at hola@quintalayedra.com or by mail at Pedro Mar\u00eda Anaya s\/n, Barrio La Sierra, Mineral del Chico, Hidalgo, 42120, Mexico. 2. Personal information we collect a) Device information (collected automatically): IP, browser type\/version, language, time zone, URLs visited, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5031","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Quinta La Yedra<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/quintalayedra.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Quinta La Yedra\" \/>\n<meta property=\"og:description\" content=\"1. 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